Privacy Policy

JJ Lash & Brow (“we,” “us”) respects your privacy. This policy explains what information we collect through jjlashbrow.com, phone calls, and messaging, and how we use it.

Information We Collect
Information you give us: your name, phone number, email, appointment requests, and messages you send us.
Information you share during a consultation, such as allergies or skin concerns, so we can provide a safe service.
Basic website data, such as pages visited, device type, and cookies, collected by our website platform (Wix) and analytics tools.

How We Use It
To answer your questions and schedule appointments.
To provide and follow up on your services.
To improve our website and customer service.
To send appointment reminders or updates you’ve asked for.

Messaging on Google
When you message us through Google Search or Maps, your messages may be answered by an AI-assisted agent and are processed by Google. Google’s Privacy Policy (policies.google.com/privacy) also applies to those messages. Please do not send payment details or sensitive health information by message.

Sharing
We do not sell your personal information. We share it only with service providers that help run our business (for example, our website host and messaging platforms), or when required by law.

Retention and Security
We keep your information only as long as needed for the purposes above or as required by law, and we take reasonable steps to protect it.

Your Choices
You may ask us to access, correct, or delete your personal information, or to stop sending you messages, by contacting us below.

Children
Our website is not directed to children under 13, and we do not knowingly collect their information online.

Changes
We may update this policy from time to time. The current version will always be posted on this page with its date.

Contact
JJ Lash & Brow · 2717 W Olympic Blvd #202, Los Angeles, CA 90006 · (213) 427-0227 · bongjoochae82@gmail.com