Terms of Service
Last updated: October 29, 2026
These Terms of Service apply to your use of jjlashbrow.com and to services booked with JJ Lash & Brow (“we,” “us”), 2717 W Olympic Blvd #202, Los Angeles, CA 90006. By using our website, messaging us, or booking a service, you agree to these Terms.
1. Services
We offer eyelash extensions, lash lifts, permanent makeup, skin care, and body care. Service descriptions, times, and prices on our website and in our messages are for general information and may change. Your final price is confirmed at your appointment.
2. Appointments
Appointments are booked by phone at (213) 427-0227 or through our messaging channels. A booking request sent by message is not confirmed until our staff confirms it. Please call at least 24 hours in advance to cancel or reschedule. Late arrivals may need a shorter service or a new appointment.
3. Your Health and Safety
Please tell us about allergies, skin conditions, pregnancy, medications, implanted medical devices, or other health concerns before your service. We may decline or postpone a service if it is not right for you. Our services are cosmetic and are not medical treatment. Results vary from person to person.
4. Packages
Packages are paid in advance. Package terms are explained when you purchase. Refund and transfer terms for unused sessions are provided at the time of purchase.
5. Messaging and Automated Replies
We may use automated tools, including AI-assisted messaging on Google Search and Maps, to answer common questions and help with booking requests. Automated replies are general information and may not always be accurate. Our staff confirms appointments, prices, and any health-related questions. Please do not send payment details or sensitive health information by message.
6. Website Content
Text, photos, and logos on this website belong to JJ Lash & Brow or are used with permission. Please do not copy or reuse them without our written permission.
7. Limitation of Liability
To the extent permitted by law, JJ Lash & Brow is not responsible for indirect or incidental damages arising from your use of our website or services. Nothing in these Terms limits your rights under California law.
8. Changes
We may update these Terms from time to time. The current version will always be posted on this page with its date.
9. Contact
JJ Lash & Brow · 2717 W Olympic Blvd #202, Los Angeles, CA 90006 · (213) 427-0227 · bongjoochae82@gmail.com